About Us : Mindreach is strategically positioned to meet global demand for most e-commerce and IT needs. We provide advanced e-commerce and Business Process Outsourcing (BPO) solutions for small and large enterprise. We specialize in working with companies positioned in the internet and e-commerce industry, providing services ranging from data management and data research to website design and implementation. Mindreach Consulting provides digital imaging services for some of the world's largest e-commerce companies. This includes companies in the worlds top 500 internet retailer list.
Cultures and Values :
Mindreach Consulting is a dynamically self-sustainable company, independent of any single individual for it's operation. Our foundation is based on the belief that helping other business succeed will allow ourselves to succeed. Our efficiency and effectiveness will be our building bloc to further enhance our organization.
"You can succeed best and quickest by helping others to succeed." - Napoleon Hill
Position Overview :
IT Support Staff monitor and maintain computer systems and networks of an organization. Enabling them to install and configure computer systems, diagnose faults in hardware and software and provide solutions of technical problems and applications, either by phone or in person.
Description : Requirements :
Age maximum 27 years old.
Always willing to learn and grow
A good knowledge and experience on IT (hardware, software, networking, server)
Ready to work under pressure
Highly motivated & willing to learn
Having a high initiative & power analysis
A good command in English is preferable
Work Description :
IT support staff is responsible for installing, configuring hardware, software, peripherals and other information processing facilities.
Responding to user/client support for troubleshooting and repairing network connectivity issues.
Maintaining hardware inventory and distribution, developing and maintaining technical documentation.
Testing and evaluating new technologies.
Interfacing with other teams and service vendors to resolve problems, including: ○ Manage and support computer network, servers and workstations (users) on linux and windows platform. ○ Report on IT facilities usage (hardware and software), problems and solutions, service level.